• Home
  • Fill&Buy
  • Estimation
  • About
    • Contact Us
    • About Us
English/ USD
Please select language
English
Japanese
简体中文
Please select a currency
USD $ Exchange rate
JPY ¥ Exchange rate
ERU € Exchange rate
CNY ¥ Exchange rate
  • Sign up
  • Sign in
  • Size comparison
  • Bestsellers
    Kitchen Supplies
    Furniture Home Improvement
    Bed Linings
    Electric blanket
    Duvet
    Blanket
    Quilt
    Pillow
  • Électronique
  • Sports & Outdoors
  • T-shirt

Help Center

  • Home
  • Help Center
  • Shopping Agent Service
    • · Shopping Agent Service
  • Account Assets
    • · Change Password or Retrieve Password
    • · Coupon
    • · Topups and refunds inquiry
  • Member System
    • · Member Privilege
    • · Member Level
    • · Points Rules
  • Delivery Instructions
    • · Value-added Services
    • · Customs & Taxes
    • · Delivery Fees
    • · Mail Restrictions
    • · Submit Waybill
  • After-sale service
    • · Parcels return
    • · Customs Clearance
    • · Items in abnormal conditions
    • · Search Logistics
  • Notice to Users
    • · Sending limitation
    • · Privacy protection rules for users
    • · Echainbuy User Registration Agreement
    • · List of prohibited export items from Echainbuy

Storage

Shopping Agent preservation period of parcels is 60 days, calculates from the order status "stored". If it is over 60 days, you have still not yet submitted a parcel delivery order, or still no feedback from you, goods will be automatically considered given-up and will be destroyed.
Previous
Next

Related help articles

  • Rules of purchasing on 1688
  • Quality-check
  • Topups
  • Paypal
  • International Credit Card
  • About us
  • About Company
  • Contact Us
  • Shopping cart 0
  • Display menu
  • Back to top
Customer Service
Help Center
About Us
Contact Us
Payment
Top up
Paypal
International Credit Card
Shopping Agent Guidance
Tutorial
Returns & Refunds
Services & Fees
Delivery
Charges
Packaging
Customs & Taxation
Receipt Information
Warehouse & after-sale
Storage
Inspection Information
Insurance & compensation

Service Online : 9:00-18:00 Mon.-Fri. (UTC+8)

Service Email : Service@echainbuy.com

2025 ©Echainbuy ALL Rights Reserved